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AI and automation for small to medium-sized businesses

What does your business need most right now?

We build systems that win you more of the customers you already attract, and automations that take repetitive admin off your plate.

Grow revenue See where we help Cut admin time and costs See what we automate

One automation we built saves a client 60+ hours of admin every month. Read the case study

Not sure which? Book a call and we'll look at both.

Grow revenue

Stop losing customers at every stage

Follow a customer from their first search to a finished job. Every customer who slips away is revenue lost. The red markers show where it happens, and each system plugs one of those gaps. Tap a system to see what it does.

Customers lost here

  1. 1Getting found

    Customers lost here: Never found

  2. 2Getting in touch

    Phone call

    Customers lost here: Call missed

    Web form or DM

    Customers lost here: Slow reply

  3. 3The quote

    Customers lost here: Quote goes cold

  4. 4Won or lost

    Won: job completed

    Reviews help you get found

    Lost

    Customers lost here: Lost lead goes quiet

    Old leads come back in touch

Getting in touch, Phone call

Missed call text-back

You're on a job, with a patient or driving, and the phone rings out. Many callers won't leave a voicemail. They just try the next business on the list.

How it works and what you get

How it works

  1. A call to your business goes unanswered.
  2. Within seconds, the caller gets a friendly text from your business.
  3. The text asks what they need and where they are, and checks they're inside your service area.
  4. Suitable jobs are booked into your calendar, or passed to you with the details already filled in.
  5. You get a short summary of every missed call, so nothing slips through.

What you get

  • Fewer enquiries lost to voicemail
  • Job details collected so you can prioritise who to call back
  • Out-of-area enquiries turned down politely, without you lifting a finger
Book a call Back to the pipeline

Getting in touch, Web form or DM

Speed-to-lead and lead qualification

Enquiries arrive while you're busy. By the time you reply that evening, some have booked whoever answered first.

How it works and what you get

How it works

  1. An enquiry arrives through your website form or a social media message.
  2. It gets a personal reply within seconds, at any time of day.
  3. The system asks the questions you would: what they need, where, when and roughly what budget.
  4. Good fits are booked in or sent to you with everything filled in. Poor fits get a polite, helpful reply.

What you get

  • Every enquiry answered quickly, even out of hours
  • Less time spent on calls with people who were never going to book
  • One place to see every lead and where it came from
Book a call Back to the pipeline

The quote

Automated quote follow-up

Plenty of quotes go quiet. That isn't always a no: people get busy and forget. Chasing every one by hand is the job that never gets done.

How it works and what you get

How it works

  1. You send a quote the way you do now.
  2. If there's no reply after a set time, a friendly follow-up goes out by email or text.
  3. Further follow-ups are spaced out, each giving the customer an easy reason to reply.
  4. The moment they respond, the follow-ups stop and you're told.

What you get

  • Every quote followed up, every time
  • More of the work you've already priced has a chance to turn into jobs
  • No awkward chasing on your part
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Won or lost, Won: job completed

Automated review system

Happy customers rarely leave a review unless they're asked at the right moment. Replying to the reviews you do get is easy to let slide.

How it works and what you get

How it works

  1. A job is marked as complete.
  2. The customer gets a text or email thanking them and asking how it went, with a direct link to leave a Google review.
  3. If they don't click, a gentle reminder follows a few days later.
  4. If someone mentions a problem, you're alerted straight away so you can put it right.
  5. Each new review gets a thoughtful reply, either drafted for you to approve or posted automatically. You choose.

What you get

  • A steady flow of fresh reviews
  • Every review answered
  • Reviews that help build your SEO rankings, so new customers find and trust you in local search and on Google Maps
Book a call Back to the pipeline

Won or lost, Lost

Database reactivation

Most businesses have a list of people who enquired but never booked, or customers who haven't been back in a while. They already know you, but nobody has time to get back in touch.

How it works and what you get

How it works

  1. We gather your old leads and past customers from your inbox, CRM or spreadsheets.
  2. We tidy the list and split it into sensible groups.
  3. Each group gets a short, personal message with a genuine reason to get back in touch.
  4. Replies are handled for you, and interested people are booked in or passed to you.

What you get

  • New conversations from contacts you already have
  • No cold lists and no extra ad spend
  • A cleaner customer list for the future

These messages will comply with the regulations in your area, e.g. TCPA and CAN-SPAM in the US, PECR and GDPR in the UK.

Book a call Back to the pipeline

Admin and back office

Cut admin time and costs with automation

If someone in your business copies information from one place to another, chases the same things every week or builds the same report every month, there's a good chance it can be automated. We build automations around the tools you already use.

Processes we automate

  • Invoices

    Invoices created and sent automatically when a job is finished or an order comes in.

  • Email automation

    Routine emails like reminders, confirmations and follow-ups sent automatically, and incoming emails sorted and sent to the right person.

  • Data entry

    Details from emails, forms and PDFs moved into the right system without retyping.

  • Reporting

    Weekly and monthly reports built and sent without anyone pulling the numbers together.

  • CRM syncing

    Your CRM, calendar, accounts and job software kept in step with each other.

Case study

Invoice generation and transaction matching

A nursery created invoices by hand and matched each bank transaction (which used a variety of references/payers) to its invoice manually, every month.

We built an automation that generates their invoices and matches incoming payments to them, so the team only steps in when something needs a human decision.

60+hours savedevery month

What's the job everyone in your office puts off?

Bring one time-consuming process to a call. We'll talk it through and tell you honestly whether it's worth automating.

Book a call

How we work

Four steps, no surprises

  1. A call

    We talk about your business and where time or customers are being lost. No pitch deck.

  2. A written plan

    We send you a plan: what we'd build, what it costs and what it should change. You decide whether to go ahead.

  3. Build and test

    We build it on the tools you already use and show you how it works before anything goes live.

  4. Live and looked after

    Once it's running, we keep an eye on it and adjust it as your business changes.

Book a call

Let's find the gaps in your business

Pick a time that suits you below, or send us a message if you'd rather write.

What to expect on the call

  • A free, no-obligation 30-minute call, on video or phone.
  • We ask about your business and where time or customers are being lost.
  • We tell you honestly what we'd build, and whether it's worth doing.

Choose a time

Can't see the calendar? Email us at james@japi.uk

Or send a message

Prefer to write? Tell us a little about your business and we'll reply by email.

We'll only use these details to reply to you.